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Principal global client management officer

African Development Bank
Greater Accra Region Full Time Banking & Finance GHS Below 180
6 days ago

Job Summary

African Development Bank is seeking to recruit a Principal Global Client Management Officer   Job Title: Principal Global Client Management ...

  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

African Development Bank is seeking to recruit a Principal Global Client Management Officer


Job Title: Principal Global Client Management Officer


Job Location: Accra, Greater Accra


Job Summary

  • Contribute in the formulation of a long-term Global client Management framework and execution of a Client Relationship Management process required for Private Sector Development within the Bank
  • Contribute in the development and operation of a system (business tool) to manage global client relationships (CRM Tool)
  • Identify Global Clients, aggregate the management of Global Clients, supervise the management of Global Clients
  • Develop Global commercial Client relationships with existing and potential third-party investors


Job Description

  • Contribute to the Management, leveraging and retention of  client relationships which  ensures the flow of value between the Bank and clients
  • Contribute to the proposal of  new and retention of  existing global clients in order to generate significant deal flows for the Bank
  • Participate to the design of a system which will support the private sector business origination activities of  the regional directorates and the Bank Departments’ responsible for Business development;
  • Contribute to the Development of business tools required to manage potential Client funding and non-funding requests which is required to drive private sector pipeline development
  • Build market intelligence and maintain a database of global clients required to  support  the decision making process of origination teams based in the regional centers and in HQ
  • Build and maintain strong relationships with a network of high net worth sponsors, financiers and developers


Qualification and Requirements

  • Hold at least a Master’s degree (or its university equivalent) in Finance or related field and/or  IT science for Business, Management, Economics
  • Have a minimum of six (6) years of relevant professional experience in the Bank or a similar institution and/or in strategic consultancy, business development and Client Management
  • Strong Experience in Client Relationship Management
  • Strong experience in IT database, Software technology and innovative systems
  • Ability to produce clear and concise marketing reports
  • Sound knowledge of private sector transaction processing
  • Client and results oriented, with strong analytical and communication skills
  • Sense of initiative and innovation in proposing solutions to client needs
  • Teamwork oriented with excellent interpersonal skills for dealing with internal and external contacts
  • Ability to respond swiftly to new situations and to anticipate new issues
  • Diplomacy and credibility to deal with investors and development partners at all levels
  • Capacity to develop the role and to adapt to the rapidly evolving needs of the Bank
  • The ability to work effectively across organizational boundaries and to build networks
  • Ability to communicate and write effectively in English and/or French, with a good working knowledge to the other language; including a demonstrated ability to communicate complex business messages into clear communication messages and material
  • Competence in the use of Bank standard software (Word, Excel, Access, PowerPoint) and preferably including SAP

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