Network and systems support

A Reputable Company

Job Summary

He/She will monitor and maintain the computer systems and networks of the organization He/She will be mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 4 years

Job Description

A Reputable Company seeks the services of a Network and Systems Support


Job Title: Network and Systems Support


Job Location: Accra, Greater Accra


Job Description

  • Configure and install various network devices and services such as routers, switches, firewalls, VPN, Network management and Security management
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Assist in the deployment, operations, monitoring and maintenance of the Simnet network
  • Install, configure, test and maintain operating systems, applications and system management tools of Simnet
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Monitor system resource utilization, trending, and capacity planning
  • Proactively monitor performance and ensure highest levels of infrastructure and systems availability and reliability
  • Implement and maintain security, backup and redundancy strategies
  • Perform disaster recovery operations when required
  • Produce documentation for installation, network topology and troubleshooting of systems and infrastructure
  • Develop a system of processes and procedures to monitor the Simnet network
  • Liaise with Telcos, partners and other IT personnel for problem resolution
  • Provide technical training when and where required
  • Carry out any other tasks as and when assigned by the COO or the CEO


Qualification and Requirements

  • At least 4 years relevant continuous work experience in a network and systems engineer function
  • Experience in installing, configuring and managing Cisco routing and switching equipment
  • Good hands-on experience in routing and switching
  • Good hands-on experience in Linux/Unix, Mac OS and Windows systems
  • Good understanding of network and internet-related concepts such as DNS, HTTP, DHCP, TCP/IP, etc
  • Experience in managing high performance web and data infrastructure
  • Good understanding of network and systems security
  • High integrity, drive for excellence and good interpersonal skills
  • Certifications in CISA, CISCO CCNA & CCNP, Microsoft Windows Server and Windows Client

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