IT Support Officer

New

A Reputable Non Bank Financial Institution

Job Summary

A Reputable Non bank financial institution seeks the services of an IT Support Officer

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

  • Diagnose and troubleshoot level one and two problems which are related to personal computer, software, hardware, networking and internet
  • Liaise between the bank and service providers in times of services down time
  • Assisting branches in any IT related issues
  • Carry out regular routine maintenance of hardware and software bank wide
  • Properly document all network incidences, topology and configuration changes
  • Troubleshoot LAN and WAN connection problems
  • Network performance monitoring and reporting with emphasis on bandwidth utilization and availability
  • Configure Cisco Routers, switches and firewalls
  • Security standards – maintaining network security standards that provide maximum protection to the bank from external and internal attacks
  • Security Architecture – making sure the security architecture remains relevant and efficient to provide minimum risk to the bank


Qualification and Requirements

  • Minimum of a 1 st Degree with a 2 to 3 years post national service experience on the job in the financial sector
  • HND/ Diploma with a 3 to 4 years post national service experience on the job in the financial sector
  • Abreast with both computer Hardware and software
  • Has obtained Certified technical trainer (CTT+), Network+, PDI 1, lucent Network routing, and other aspects of qualification will be of an advantage
  • Self-discipline
  • Excellent problem-solving skills
  • Passion for technology
  • Great communication skills
  • Excellent time management skills to perform efficient and productive work
  • Pay attention to details
  • Ability to work under pressure with minimum supervision
  • Moral and Professional Ethics are highly rated in this selection process

Share Job Post

Log In to apply now

Anonymous Employer
Accra & Tema Region
| Full Time |
Confidential
Job Function: IT & Software
1mo
A Reputable Company
Accra & Tema Region
| Full Time |
Confidential
Job Function: IT & Software
1mo
Accra & Tema Region
| Full Time |
Confidential
Job Function: IT & Software
1mo
Accra & Tema Region
| Full Time |
Confidential
Job Function: IT & Software
1mo