Human resource & admin manager

Job Summary

We are looking for an HR and Admin Manager to support our team in all Human Resource aspects of the organization, as well as administrative duties.

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 3 years

Job Description

StarTimes is a pay TV service operator serving more than 10 million subscribers in Africa. With locations in 10 African countries and aiming to reach 30 African countries and 30 million subscribers in 2018.

StarTimes launched its operations in Ghana with its featured content platform of over 440 authorized channels. The content covers diverse categories to meet the needs of the Ghanaian Market.



To enable every household, have access to digital TV, afford digital TV, watch digital TV and enjoy the beauty of digital TV

Job Location: Accra, Greater Accra


Job Title: HR & Admin Manager

Job Description

  • Serve as the first point of contact for employees and walk in to HR or Administration
  • Responsible for recruitment, training, performance management, compensation, benefits and employee relations
  • Has strong understanding of HR functions/ roles in order to support a business unit
  • Organize or coordinate employee training sessions, meetings, workshops, activities and any special event
  • Responsible for visas, tickets, staff business cards, facilities, management meeting, etc
  • Able to work remotely with a manager in a different country
  • Maintain employee files in compliance with applicable legal requirements of the country
  • Assist in the recruitment process by coordinating job posting on websites, reviewing CVs, performing telephone screenings, scheduling of interviews and conducting reference checks
  • Conduct New Hire Orientations
  • Actively aids in formulating methods to improve policies, processes and practices
  • Understands the organization’s policies, able to explain others and enforce them
  • Recommends changes to management
  • Ensures that mandatory forms are completed by new hires
  • Maintain Employee Handbook with updates, and pertinent information, as needed.
  • Processes employee terminations by conducting exit interviews and tracking of employee turnover rate
  • Conducts extensive amount of research, does analysis and reports results to manager
  • Works as the employee benefits person as well as the facilities coordinator
  •  Employee relations
  • HR Generalist duties (Recruitment, On-boarding, Employee Relations, Exit  (Vol / InVol.))
  • Any other duties as assigned


Qualifications and Requirements

  • Must have either a First Degree in HR or any of the Social Sciences
  • At least 3 years HR working experience
  • Strong knowledge of Ghana Labor Law
  • Knowledge of International Labor Organization requirements (ILO)
  • Strong knowledge in Microsoft Office products especially Word, Excel and PowerPoint
  • Excellent communication skills in Written & Verbal English


  • Must pay attention to detail in all areas of work
  • High analytical skills
  • Must be able to manage multiple tasks without compromising quality
  • High interpersonal skills. Ability to have hard conversations
  • Tactful and Diplomatic
  • Excellent organizational skills
  • Must be approachable, personable and have a pleasant demeanor
  • Ability to maintain a high level of confidentiality
  • Should have the ability to handle sensitive issues
  • Able to operate most standard office equipment
  • Able to establish priority and meeting deadlines
  • Able to compose, type and proof read materials, with good to excellent grammar and written communication skills

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