Field Service Executive

Anonymous

Job Summary

Perform duties of a Field Service Executive.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

A Reputable Firm seeks the services of a Field Service Executive


Job Title: Field Service Executive


Job Location: Kumasi, Ashanti Region


Job Description

  • Day to day handling of service and spare parts in PML showroom
  • Job card preparation/assigning job to technician/monitoring progress of work and updating until the delivery
  • Ensure test ride of vehicle / vehicle is prepared and delivered with customer satisfaction
  • Development of dealer network in assigned market
  • Training in house and the PML dealership staff with respect to service and parts as per PML norms
  • Travel extensively in and around the market to achieve target’s for spare parts volume/ network establishment/ addition of service and parts network
  • Frequent market visits to fetch competitor data
  • Institution / corporate visits – keeping in continuous touch with concerned to ensure services offered are in line with the expectation/standards
  • Involvement and execution of sales/promotional activities in the assigned market
  • Spare parts inventory Management at 3S Dealer location with bin card system
  • Proper record for Vehicle history( Job Card) at Dealer location
  • Week wise Stock(spare parts) report for Dealer Location

REPORTS

  • Daily showroom service and spare parts report
  • Daily dealer-wise service and spare parts report 
  • Market visit report / competition report
  • Dealer stock management / payment collection report


Qualifications and Requirements

  • A minimum of an HND or Diploma 
  • At least 1-3 years working experience  



NB: Entry Level salary (500 - 600ghc) + Commission

Experienced candidates (1,000 - 1,200ghc) + Commission


WORKING HOURS: 8:00AM-5:30PM (MON–FRI) 8:30AM–3:00PM (SAT) and based on profile it may vary depending on travel/ market 

visit etc.. Travel/accommodation allowance for  staff will be given as per our company norms

Sales staff are eligible for performance incentive based on their performance on completing probation period

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