Client Service Associate

New

Job Summary

Provide administrative and client support.

  • Minimum Qualification: HND
  • Experience Level: Executive level
  • Experience Length: 2 years

Job Description

  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Act as the company gatekeeper.
  • Suggest solutions when a product malfunctions.
  • Handle product recalls.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.


Qualification and Requirements

  • HND and degree holders can apply. 
  • Applicants must have worked for a minimum of 2 years

CV's should be sent via [email protected]

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