Call Agent/Representative

New

A Reputable Company

Job Summary

Perform the duties of a Call Agent/Representative

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description

Job Title: Call Agent/Representative

 

Location: Accra, Greater Accra


Job Description

  • You will answer incoming calls from customers who want to place orders,
  • Respond to inquiries,
  • Manage complaints,
  • Troubleshoot significant customer service problems,
  • Provide general information. 
  • You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. 
  • You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.

 

Qualification and Requirements

  • A minimum of SHS certificate and above
  • Any number of years work experience 
  • Good Communication skills,
  • Goal oriented
  • Good customer service skills
  • Good IT knowledge is a plus

 

 SALARY RANGE:1000


Interested Applicants should call 0205936299

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