Job Summary

Perform duties of a Book Shop Supervisor.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

SyTris Bookservice seeks the services of a Book Shop Supervisor

Job Title: Book Shop Supervisor

Job Location: East Legon, Greater Accra

Job Description

  • Oversee a team of staff members within  the retail shop
  • Responsible for ensuring that financial objectives are met and that all aspects of the shop are running smoothly at all times
  • Oversee all the professional activities of sales and customer service team
  • Drawing up budgets, analyzing expenditures, evaluating the amount of merchandise delivered versus the amount of merchandise sold, and more
  • Maintaining their store’s inventory. In the back of the shop, this means ensuring that deliveries are made on time, that  inventory counts are accurate, and always remaining adequately stocked without unnecessary waste
  • Maintaining their shop’s sales floor by setting up new displays, ensuring that the shop is clean and orderly, and making sure shelves are stocked
  • Regularly helping customers, addressing their questions, concerns, and comments; This can include helping customers to find specific items, sorting out complex refunds, resolving complaints, and more
  • Keeping detailed records, including expenditure reports, sales figures, and employee performance

Qualification and Requirements

  • Minimum of a Diploma/HND is required
  • At least 1 year work experience
  • Customer service skills
  • Attention to detail
  • Financial acumen
  • Communication skills
  • Management skills
  • Knowledge in Microsoft Office suit 
  • Ability to use a computer

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