A Male Teller / Customer Service Rep

A Reputable Company

Job Summary

Perform duties of a Male Teller / Customer Service Rep.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

A Reputable Company seeks the services of a Male Teller / Customer Service Rep


Job Title: Male Teller / Customer Service Rep


Job Location: Spintex, Greater Accra


Job Description

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
  • Informing customers about bank products and services
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
  • Maintaining and balancing cash drawers and reconciling discrepancies
  • Packaging cash and rolling coins to be stored in drawers or the bank vault
  • Keeping a clean, organized work area and a professional appearance
  • Handling currency, transactions, and confidential information in a responsible manner
  • Manage large volume of incoming calls and messages
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Assist with placement of orders, refund and cancellation
  • Liaise with 3rd parties to manage product deliveries to customers
  • Entice and persuade customers to make purchases
  • Initiate and implement digital marketing strategies
  • Keep records of customer interactions, process customer accounts and update accounts
  • Assist in every way to meet sales targets 
  • Recommend potential products or services to management by analyzing customer needs


Qualification and Requirements

  • Minimum of an HND/Degree
  • At least 1-2 years experience
  • Candidates must live around Spintex and Lashibi area
  • Must be a graduate


SALARY RANGE: 600 - 650

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