Head Of Life Insurance Operations

Metropolitan Life Insurance Ghana

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In line with our values of accountability, integrity and excellence we intend to step-up our efforts at delivering on our promises to our cherished clients, by providing excellent and efficient services that delight our clients.

We hereby seek to employ a managerially competent and technically astute operations manager, who would drive the provision of excellent services and the improvement of operational efficiency.

Job Title: Head Of Life Insurance Operations
Job Location: Accra, Greater Accra Region

The Role
Reporting to the Chief Operations Officer, the successful candidate shall be responsible for the operational management of all back office processes including underwriting and reinsurance, premium administration, claim processing and quality control.

Key Responsibilities
  • Oversee the underwriting and reinsurance function to ensure quality delivery of policies, renewal of contracts and treaties
  • Introduce tactical innovations for the improvement of the premium administration process and exercise oversight responsibility to ensure timeous premium collection
  • Design, review and implement appropriate internal business processes, controls and procedures in back office operations.
  • Provide meaningful input to decision pertaining to corporate initiatives and operational strategies
  • Provide leadership and strong people management to drive the Life Operations team towards the consistent achievement of desired results
  • Ensure legal and regulatory compliance regarding all underwriting and reinsurance activities in the division

Qualification and Requirements



Metropolitan Life Insurance Ghana


Greater Accra Region


Banking / Finance / Insurance

Job Type


Minimum Qualification


Preferred Years of Experience

10 - 15 years