A Reputable State-Owned Enterprise seeks the services of Operations Officers

 

Job Title: Operations Officers

 

Job Location: Accra, Greater Accra

 

Job Description

  • Support institutions (new/existing) with testing process required to join and partake of the company's various products and service lines
  • Support the operation with the on-boarding of partners (members, merchants/agents) and devices and terminals on product/service platforms for activation in both test and live operations
  • Monitor the operations and performance of the various services through dedicated tools (interfaces)
  • Generate relevant reports for the organisation's services
  • Review and prepare operational reports in respect of various products and services
  • Prepare training material for the organisation's products and services and deliver training to clients on request
  • Provide level 1 and level 2 support for the various products and services to internal and external clients

 

Qualifications and Requirements

  • A Bachelor's Degree in Computer Science, Business, Accounting or its equivalent
  • At least a year's experience in card transactions in a financial institution

 

Competencies

  • Knowledge of computer systems, with strong IT systems analysis and databases skills
  • A diagnostic mindset to find not root causes
  • Strong analytical and problem-solving skills
  • Ability to interpret and analyze numerical data
  • Basic Accounting knowledge
  • Ability to interact positively with co-workers and clients
  • Good knowledge of Microsoft application, especially MS Excel

This job originally appeared elsewhere.