Customer Service / Bilingual Officer

Sunda International

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Sunda International seeks the services of a Customer Service / Bilingual Officer

 

Job Title: Customer Service / Bilingual Officer

 

Job Location: Accra, Greater Accra

 

Job Description

  • Makes the initial contact with a client and explains the service available
  • Processes customer orders and payments
  • Maintains customer database: updates data and makes necessary changes
  • Encourages customers to purchase additional products
  • Determines/understands customers’ needs with strong objection/response handling
  • Manages customer queries/complaints

 

Qualification and Requirements

  • A minimum of a diploma is required
  • At least 1-3 years work experience
  • Should be fluent with the French language 

Summary

Company

Sunda International

Job Level

Experienced (Non-Manager)

Location

Greater Accra Region

Specialization

Sales / Marketing / Bus. Dev.

Job Type

Full-Time

Minimum Qualification

Diploma

Preferred Years of Experience

1 - 3 years

Application Deadline

4 weeks from now