Izwe Loans Limited seeks the services of a Branch Manager


Job Title: Branch Manager


Job Location: Kumasi, Ashanti Region


Job Description

  • Responsible for all administrative and sales staff specific to manager’s allocated branch and their success as a team in terms of exceeding sales targets
  • Responsible for driving the sales force of all Independent Sales Executives (where applicable), recruitment, training and retention thereof and for the success of the sales targets that will be set
  • Where applicable, responsible for the implementation of regular “refresher training” on an ongoing basis to ensure ISEs are constantly up to date with any changes in policies
  • Responsible for the full day to day operations of the branch teller
  • Responsible for ensuring that all files are activated within 24 hours after disbursement
  • Responsible for assisting the Area Manager in terms of developing and implementing effective marketing and advertising strategies
  • Where applicable, the Branch Manager is responsible for achieving both the Independent Sales Executive and “walk-in” component of the branch target set
  • Responsible for all personnel in the Branch, ensuring their well-being and ensuring their compliance with all Company Policies and Procedures
  • Responsible for maintaining adequate loan quality controls at the application stage
  • Responsible for the execution of the company’s credit policy at the application stage
  • Responsible for ensuring the Branch is always kept clean and tidy
  • Responsible for handling customer services and any other after sales services which may be applicable
  • Responsible for ensuring proper maintenance, good housekeeping as well as safe custody of all company property
  • Responsible for any reporting to Head of Branch Operations, Area Manager and other Izwe staff as may be required by your relevant managers


Qualification and Requirements

  • A minimum of a Higher National Diploma
  • A Bachelors’ Degree is recommended (majoring in Sales or Marketing is an advantage)
  • Branch management experience at a bank or micro-lender essential
  • Excellent knowledge of IT systems including Microsoft office and e-mail (Credit Ease experience is an advantage)


Skills / Attributes

  • Hard working and goal driven
  • Excellent communication skills
  • Excellent sale skills
  • Positive attitude
  • Excellent management skills
  • Accurate and fast worker         
  • Good interpersonal skills           
  • Neat and organized person



Izwe Loans Limited

Job Level

Manager (Staff Supervisor/Head of Department)


Ashanti Region


Banking / Finance / Insurance

Job Type


Minimum Qualification


Preferred Years of Experience

3 - 5 years