Branch Manager

PFL Education Ghana

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PFL Education Ghana seeks the services of a Branch Manager


Job Title: Branch Manager


Job Location: Accra, Greater Accra


Reports To: Country Manager


Core Working Relationships:

  • Country Manager
  • Admin Manager
  • Conversion Manager
  • Recruitment Officers
  • In-House Reps
  • Events coordinator and HR Manager


Job Description

  • Submission of weekly/monthly branch report to the Country Manager
  • Ensure allocated conversion/visa targets for branch is achieved
  • Ensure that all equipment are in proper working condition so that performance will not be affected
  • Conduct visa seminars
  • Engaged in visa counselling when required
  • Ensure compliance with Company operational and HR regulations and processes
  • Ensure compliance with Company application procedures/ student guidelines at all times
  • Advise staff on operations procedures and undertake annual appraisals with branch staff
  • Ensure that partner institution visits are run appropriately and successfully
  • Work with the Recruitment Officers at branch level to ensure all walk in clients are attended to in a timely fashion to ensure increased registrations and hand over to the conversion unit
  • Collate monthly report from the Recruitment officers
  • To send regular report on school visit to the Country manager
  • Organize weekly branch meeting with all staff
  • Prepare Monthly Requisition for Branch
  • Prepare and send monthly petty expenditure report
  • Collate monthly conversion records


Qualification and Requirements

  • Undergraduate degree or able to demonstrate the level of key skills required at degree level – essential
  • Minimum of 5 years work experience with at least 2 years in international education - essential
  • Experience of coordinating operations within an organisation– essential
  • Experience of leadership role/people management – essential
  • Experience in a customer facing role - desirable


Skills and Knowledge

  • Excellent organisational skills – essential
  • Good report writing and analytical skills – essential
  • Proficient in use of Microsoft Office suite - essential
  • Knowledge of international higher education – essential
  • Knowledge of HR practices - essential
  • Excellent verbal and written communication skills – essential
  • Knowledge of basic finance management and budgeting processes - essential
  • Good supervisory skills – essential
  • Working knowledge of marketing principles– desirable


Personal Qualities

  • Confident and professional demeanor
  • Motivational management style
  • Approachable and confidential demeanor
  • Excellent leadership and interpersonal skills



PFL Education Ghana

Job Level

Manager (Staff Supervisor/Head of Department)


Greater Accra Region


Teaching / Education

Job Type


Minimum Qualification


Preferred Years of Experience

5 - 7 years