Front Desk Representative

Credence Micro Credit

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Credence Micro Credit seeks the services of a Front Desk Representative

 

Job Title: Front Desk Representative

 

Job Location: Akweteman-Flytop, Greater Accra

 

Job Description

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome customers
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Educate and take customers through loan application processes
  • Follow up on clients 
  • Help customers fill loan application forms
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (meeting, schedules etc)

 

Qualification and Requirement

  • A minimum of an HND is required
  • At least 1-3 years work experience