ProMobile GH is a Ghanaian based TECH-START UP focused on innovative solutions that address societal problems on the continent. Our Focus is to create massive impact and awareness of digital literacy and digital inclusion initiatives to empower communities.
Job Title: Smart Agent
Job Location: Accra, Greater Accra
- Agents help phone users by providing free education and technical assistance to them
- Ability to think logically
- Provide technical support assistance to customers
- Build sustainable relationships and trust with customers through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Take the extra mile to engage customers
Qualification and Requirements
- A minimum of an SSSCE Holder, HND Holder or Degree Holder in any back ground is fine as they will be trained
- No experience is required and agents can be from all 10 regions
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