Customer Service Officer

Westone Microfinance

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A Reputable Microfinance Institution seeks the services of a Customer Service Officer


Job Title: Customer Service Officer


Job Location: Accra, Greater Accra


Job Description

  • Develop and maintain existing client relationships
  • Interact and correspond with prospective clients
  • Identify, develop and maintain relations with potential clients to drive billed revenue for attaining set revenue targets


Qualification and Requirements 

  • Higher national Diploma or degree
  • Previous customer service experience 
  • Good typing, numerical and keyboard skills Preferred
  • Knowledge of funding processes 
  • Good standard of computer literacy 
  • Excellent standard of oral and written skills 
  • Ability to organise and be systematic 
  • Able to work in a team environment 
  • Works well under pressure and in high volume workflow environment 
  • Strong commitment to quality customer service 
  • Willingness to be multi-skilled 



Westone Microfinance

Job Level

Experienced (Non-Manager)


Greater Accra Region


Customer Service

Job Type


Minimum Qualification


Preferred Years of Experience

1 - 3 years