{"id":17427,"date":"2019-04-15T13:11:30","date_gmt":"2019-04-15T11:11:30","guid":{"rendered":"https:\/\/www.jobberman.com.gh\/discover\/?p=17427"},"modified":"2022-01-28T12:38:54","modified_gmt":"2022-01-28T10:38:54","slug":"communication-mistakes","status":"publish","type":"post","link":"https:\/\/www.jobberman.com.gh\/discover\/communication-mistakes","title":{"rendered":"5 Communication Mistakes that Push Employees Away"},"content":{"rendered":"<p><span style=\"font-family: arial, helvetica, sans-serif\">The notion that poor communication is the root cause of high staff turnover isn\u2019t new to you by now. People look for new opportunities elsewhere when they are not engaged with the vision and mission of their current employers. <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif\">In our recent survey on how to keep millennials productive, we discovered that poor communication in the workplace is damaging the ability to retain staff, improve business performance, and leapfrog competitors.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Below are 5 communication mistakes that are disengaging your employees today;<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69f8e7371f375\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69f8e7371f375\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.jobberman.com.gh\/discover\/communication-mistakes\/#1_Communication_Inconsistencies\" >1. Communication Inconsistencies<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.jobberman.com.gh\/discover\/communication-mistakes\/#2_Assuming_Your_Workers_Understand_the_Jargon\" >2. Assuming Your Workers Understand the Jargon<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.jobberman.com.gh\/discover\/communication-mistakes\/#3_When_You_Dont_Listen_to_Your_Employees\" >3. When You Don\u2019t Listen to Your Employees<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.jobberman.com.gh\/discover\/communication-mistakes\/#4_Assuming_Everyone_is_an_Excellent_Communicator\" >4. Assuming Everyone is an Excellent Communicator<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.jobberman.com.gh\/discover\/communication-mistakes\/#5_When_Communication_is_not_a_Leadership_Function\" >5. When Communication is not a Leadership Function<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1_Communication_Inconsistencies\"><\/span><span style=\"font-family: arial, helvetica, sans-serif\">1. Communication Inconsistencies<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17429\" src=\"https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Communication_Inconsistencies_Bad_Communication_Pushes_Employees_Away.png\" alt=\"\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Communication_Inconsistencies_Bad_Communication_Pushes_Employees_Away.png 1200w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Communication_Inconsistencies_Bad_Communication_Pushes_Employees_Away-378x198.png 378w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Communication_Inconsistencies_Bad_Communication_Pushes_Employees_Away-1024x538.png 1024w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Communication_Inconsistencies_Bad_Communication_Pushes_Employees_Away-770x404.png 770w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Communication_Inconsistencies_Bad_Communication_Pushes_Employees_Away-600x315.png 600w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Communication_Inconsistencies_Bad_Communication_Pushes_Employees_Away-390x205.png 390w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">While communication starts at the top, it is often a case of relying on grapevines to spread the word as the message is filtered down. This leads to a lack of clarity which creates inconsistencies, and people begin to assume meaning and relay incorrect information.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_Assuming_Your_Workers_Understand_the_Jargon\"><\/span><span style=\"font-family: arial, helvetica, sans-serif\">2. Assuming Your Workers Understand the Jargon<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17430\" src=\"https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assuming_Your_Workers_Understand_the_Jargon__Bad_Communication_Pushes_Employees_Away.png\" alt=\"\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assuming_Your_Workers_Understand_the_Jargon__Bad_Communication_Pushes_Employees_Away.png 1200w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assuming_Your_Workers_Understand_the_Jargon__Bad_Communication_Pushes_Employees_Away-378x198.png 378w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assuming_Your_Workers_Understand_the_Jargon__Bad_Communication_Pushes_Employees_Away-1024x538.png 1024w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assuming_Your_Workers_Understand_the_Jargon__Bad_Communication_Pushes_Employees_Away-770x404.png 770w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assuming_Your_Workers_Understand_the_Jargon__Bad_Communication_Pushes_Employees_Away-600x315.png 600w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assuming_Your_Workers_Understand_the_Jargon__Bad_Communication_Pushes_Employees_Away-390x205.png 390w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">This is especially the case when you are investing in new technologies and systems, but crosses over into less technical areas, too. It\u2019s easy for people to fall into the habit of communicating as if everyone is on the same level as them. When this happens, listeners lack understanding and soon stop listening. Some will feel embarrassed to speak out and say they don\u2019t understand which means they will stay quiet. <\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_When_You_Dont_Listen_to_Your_Employees\"><\/span><span style=\"font-family: arial, helvetica, sans-serif\">3. When You Don\u2019t Listen to Your Employees<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17431\" src=\"https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/When_You_Don\u2019t_Listen_to_Your_Employees_Bad_Communication_Pushes_Employees_Away.png\" alt=\"\" width=\"1201\" height=\"631\" srcset=\"https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/When_You_Don\u2019t_Listen_to_Your_Employees_Bad_Communication_Pushes_Employees_Away.png 1201w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/When_You_Don\u2019t_Listen_to_Your_Employees_Bad_Communication_Pushes_Employees_Away-378x198.png 378w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/When_You_Don\u2019t_Listen_to_Your_Employees_Bad_Communication_Pushes_Employees_Away-1024x538.png 1024w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/When_You_Don\u2019t_Listen_to_Your_Employees_Bad_Communication_Pushes_Employees_Away-770x405.png 770w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/When_You_Don\u2019t_Listen_to_Your_Employees_Bad_Communication_Pushes_Employees_Away-600x315.png 600w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/When_You_Don\u2019t_Listen_to_Your_Employees_Bad_Communication_Pushes_Employees_Away-390x205.png 390w\" sizes=\"auto, (max-width: 1201px) 100vw, 1201px\" \/><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">With so much on your plate as a manager, you can become fixated on achieving the goals of your project and cease listening to your people. Instead of fostering a partnership approach and encouraging collaboration and engagement, your worker&#8217;s fears and needs are \u2018dismissed\u2019 because you don\u2019t listen. When people feel ignored, they tend to switch off and care less.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"4_Assuming_Everyone_is_an_Excellent_Communicator\"><\/span><span style=\"font-family: arial, helvetica, sans-serif\">4. Assuming Everyone is an Excellent Communicator<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17432\" src=\"https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assumming_everyone_is_an_execellent_communicator_Bad_Communication_Pushes_Employees_Away.png\" alt=\"\" width=\"1201\" height=\"631\" srcset=\"https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assumming_everyone_is_an_execellent_communicator_Bad_Communication_Pushes_Employees_Away.png 1201w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assumming_everyone_is_an_execellent_communicator_Bad_Communication_Pushes_Employees_Away-378x198.png 378w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assumming_everyone_is_an_execellent_communicator_Bad_Communication_Pushes_Employees_Away-1024x538.png 1024w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assumming_everyone_is_an_execellent_communicator_Bad_Communication_Pushes_Employees_Away-770x405.png 770w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assumming_everyone_is_an_execellent_communicator_Bad_Communication_Pushes_Employees_Away-600x315.png 600w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Assumming_everyone_is_an_execellent_communicator_Bad_Communication_Pushes_Employees_Away-390x205.png 390w\" sizes=\"auto, (max-width: 1201px) 100vw, 1201px\" \/><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">The idea that everyone can communicate effectively is the most damaging mistake. You will be shocked to know that the most promising members on your team are terrible at communicating effectively, something you will never know if you don\u2019t engage your team regularly. Many employees become feel so much pressure when they are asked to express opinions, especially in front of more senior staff and facilitating their involvement sensitively is a skill not all your workers have.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"5_When_Communication_is_not_a_Leadership_Function\"><\/span><span style=\"font-family: arial, helvetica, sans-serif\">5. When Communication is not a Leadership Function<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17433\" src=\"https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Leadership_function_Bad_Communication_Pushes_Employees_Away.png\" alt=\"\" width=\"1201\" height=\"631\" srcset=\"https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Leadership_function_Bad_Communication_Pushes_Employees_Away.png 1201w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Leadership_function_Bad_Communication_Pushes_Employees_Away-378x198.png 378w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Leadership_function_Bad_Communication_Pushes_Employees_Away-1024x538.png 1024w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Leadership_function_Bad_Communication_Pushes_Employees_Away-770x405.png 770w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Leadership_function_Bad_Communication_Pushes_Employees_Away-600x315.png 600w, https:\/\/www.jobberman.com.gh\/discover\/wp-content\/uploads\/2019\/04\/Leadership_function_Bad_Communication_Pushes_Employees_Away-390x205.png 390w\" sizes=\"auto, (max-width: 1201px) 100vw, 1201px\" \/><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">As a manager, how do you observe how certain people behave in the office? When you don\u2019t make communication a function of leadership \u2013 from C-level executives to team leaders and supervisors \u2013 employees will have the impression that your organisational culture does not encourage conversation, exchange of ideas, and innovative thinking which is the recipe for turnover and eventual disaster. <\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Learning these for the first time can be scary, especially for a <a class=\"article-body-links\"href=\"https:\/\/www.jobberman.com.gh\/new-manager-mistakes\/\">new manager.<\/a> But, we are happy to help you with the best tips you need to overcome these pitfalls and alleviate your fears;<\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Communicate clearly and concisely. The message must be simplified and presented in terms that all can understand without being patronising.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Be consistent in your communication approach, encouraging people to explore and learn your vision in an environment that helps them to understand how they play a part in delivering it.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Challenge your team leaders to communicate verbally and face to face, especially when it becomes necessary to communicate your brand strategy through storytelling to deliver change.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Make time to listen to employees and learn from them but also be honest about the process you will use to act on their feedback and ideas.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Ensure that jargon is eliminated from your in-house conversations. Make plain language a policy to be upheld in meetings, emails, and other communications. <\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">When your team understands the importance of communication in your business, work becomes easier and the best results are realised because everyone is on the same page.Make internal communication a top priority in your workplace and see your team performance scale like never before. <\/span><\/p>\n<p><em><span style=\"font-family: arial, helvetica, sans-serif\">What other communication problems have you identified in your organisation? Tell us about it and how you plan to overcome them.<\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you know that productivity dwindles when communication mistakes take a toll on your team? Learn about these mistakes and the best remedies to adopt. Read more.<\/p>\n","protected":false},"author":91,"featured_media":17428,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1118],"tags":[1138],"content_author":[],"class_list":{"0":"post-17427","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-employers","8":"tag-employer"},"_links":{"self":[{"href":"https:\/\/www.jobberman.com.gh\/discover\/wp-json\/wp\/v2\/posts\/17427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jobberman.com.gh\/discover\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jobberman.com.gh\/discover\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jobberman.com.gh\/discover\/wp-json\/wp\/v2\/users\/91"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jobberman.com.gh\/discover\/wp-json\/wp\/v2\/comments?post=17427"}],"version-history":[{"count":0,"href":"https:\/\/www.jobberman.com.gh\/discover\/wp-json\/wp\/v2\/posts\/17427\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.jobberman.com.gh\/discover\/wp-json\/wp\/v2\/media\/17428"}],"wp:attachment":[{"href":"https:\/\/www.jobberman.com.gh\/discover\/wp-json\/wp\/v2\/media?parent=17427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jobberman.com.gh\/discover\/wp-json\/wp\/v2\/categories?post=17427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jobberman.com.gh\/discover\/wp-json\/wp\/v2\/tags?post=17427"},{"taxonomy":"content_author","embeddable":true,"href":"https:\/\/www.jobberman.com.gh\/discover\/wp-json\/wp\/v2\/content_author?post=17427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}