How Is Human Resources Evolving With Technology?

| 6 min read

Technology is helping bring about great change. Businesses are leveraging tech to stay ahead. One of the departments that are benefiting the most from evolving technology is human resources.

The coronavirus pandemic has only accelerated change as companies have been severely affected. If there is one thing that we have learned from 2020, it is the fact that companies need to be willing to use the latest technology to transform and compete.

A digital transformation strategy has become crucial. It needs to tackle people-centric issues to be truly successful.

As rapid developments are taking place, you must learn about the latest HR tech trends to make the most of 2021. This is where this post comes in handy. It shares all the information you need to make informed decisions.

The following trends will continue to influence human resources.

1. Virtual Work

One of the ways human resources have evolved with technology is that it has allowed virtual work. There has been a shift away from the typical work model. Flexibility has become the name of the game.

The boom of the gig economy and the increasing acceptance of remote work is changing the entire HR dynamic. The HR department needs to be prepared to ensure smooth operations. Besides, government-mandated lockdowns have made it necessary to shift to virtual work.

For instance, Twitter even decided to let its employees work from home permanently without having to come to the office. Other companies announced greater flexibility and ditched the permanent work from office culture.

Moreover, data reveals that about 65 percent of workers want to continue working from their homes once the coronavirus pandemic comes to an end. Therefore, human resources have come a long way with the help of technology.

2. Digital-First Work

Another way HR is evolving with technology is that it is leading to digital-first work. The shift to a virtual workplace that is disconnected from the office has given rise to a focus on digital. There are far-reaching implications that will shape company culture and values.

Collaboration and communication tools are critical. This is why companies are investing heavily in technology and training employees to make the most of these tools. There is a need to introduce digital collaboration platforms to sustain digital-first work.

Balancing a hybrid work environment has become a priority as workers would either work from home, from the office or a mix between the two. Technology will help facilitate collaboration to eliminate the possibility of any disruption.

3. Redefined Team Play

Team play will continue to play an essential role. However, it would not be like you think. The creation of a virtual team would move virtual work in the right direction. The concept of a super team is becoming popular.

The following requirements need to be met to ensure a successful super team.

  • The creation of a culture that is based on resilience, adaptability, and growth.
  • Ensuring a capable workforce through mobility, re-skilling, and up-skilling.
  • The implementation of new technologies.

4. HR Design

The coming years will also see a focus on the concept of design. You might be wondering how this works. HR design would help the strategy as mentioned below.

  • Shape the design of the organization.
  • Design or re-shape jobs to meet new working practices and allow for automation.
  • Identify new requirements and capabilities to keep up with the new world of work.

To ensure HR design is developed, some old techniques would need to be dropped. As for other practices like scenario planning, job design, and organizational design, they would need to be revisited.

The changes in conditions require organizations to react quickly. However, overwhelmed teams and rigid processes stand in the way.

A responsive workforce will enable the company to deal with this. This is possible through the clarification of team boundaries and work design lines.

5. Redefined Employee Experience

HR leaders are seeing employee experience evolve. It has become crucial to redefine employee experience to ensure increased productivity, encouraged investment in the company, greater employee loyalty, and improved satisfaction.

The new remote work culture due to the pandemic has resulted in employee experience seeing new meaning and shape. Companies need to battle it out for the hearts and minds of workers. In-person connections are no longer possible.

Instead, technology-based connections have become the new norm. This could be in the form of Zoom events, virtual games, and more. You might think about how it would affect things from a practical point of view.

The rise in automation requires personalized solutions to improve the employee experience.

Employees need to feel heard. Therefore, it makes sense to conduct regular surveys using AI-based survey tools to learn as much as possible about them. Turn feedback into action to succeed.

6. Mental Health Awareness

Mental health has become a hot topic in recent times. Organizations are investing in mental health awareness. They want to ensure that their employees are mentally healthy so that they can take on work with the right set of mind.

The pandemic has taken a hit on mental health. According to an SHRM report, it was found that 35 percent of employees experienced depression symptoms, 45 percent of them reported burnout, and 45 percent of them felt emotionally drained.

Living in unprecedented times requires organizations to think outside the box to ensure control. Employee well-being is important and companies are investing heavily to provide mental health services to employees.

7. Training Employees

With the rise in remote work, the way employees are trained is changing. To navigate uncertainty, employers need to equip their workers with important skills so that they can use the latest tools to keep up with the latest tech trends.

As companies engage in the talent war, empowering employees is essential. Therefore, organizations need to also equip workers with skills (digital marketing, Amazon FBA, etc.) needed to fill vacancies rather than just attracting them.

Embrace the Future

As we move into the future, the entire human resources landscape is changing considerably. Renewed dedication to mental health, virtual work, and employee experienced is needed to navigate the uncertain waters effectively.

Team design and HR design will change the way every organization operates for the better. The move towards digital-first work requires the use of the latest tools. However, there is no need to worry as it is an exciting time for innovation and personal growth.


Author: Muhammed Shoaib
Shoaib provides ghostwriting and copywriting services. His educational background in the technical field and business studies helps him in tackling topics ranging from career and business productivity to web development and digital marketing. He occasionally writes articles for Carpet Bright.

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